INSTRUCTIONAL DESIGN Q471
Case Study 23
Sandra Hernandez
by John P. Campbell



Participating Group Members:
Mark Anderson
Lisa Bailey
Richard Butler
Robin Culbertson
Jennifer Farr
Nancy Turner  


Updated April 5, 2002 
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It did not seem appropriate to expect a group to reflect collectively, therefore each member of our team has composed and added his/her own thoughts regarding the case study and the group process.


Mark Anderson's Reflection:  The case proposed common frustrations many new teachers feel. The negative feeling Hernandez had having not been involved in education for a period of time may have forgotten the challenges of teaching students. She did try to use the resources available to her for help by asking Spaulding. He just happened to be new to the position also and not very familiar with working in the educational field.  His posed double the problem in the case. Each had good experience but both were new to the school. They may have had other opinions and options available if they had been there longer. The feeling I have is that the case will be resolved but it may take some time. The recommendations of our group can help resolve the problems but the effect will not be immediate. This is the way in many solutions. Good planning and adjustments to methods are needed for a lesson or course to work. It even needs to be adjusted form class to class. 

The group was very efficient. We had input from all members and each person put forth their ideas so we could read, add, and comment on these ideas. I would be happy to work with any of these people on any project. We had some that took the initiative to organize and go that extra step to make the solution of the case go smoothly. The case reminded me of my own situation starting a new position after 18 years in a different one. The learning curve is still there no matter how much experience you have. Each situation presents different challenges and solutions. Careful analysis and planning is the key to success.


Lisa Bailey's Reflection:  The study of the Hernandez case has certainly broadened my sights a bit more.  It was interesting working with a group on this assignment, I certainly wouldn’t have been able to see all the different perspectives if I had only worked by myself.  This group is by far the best I have ever worked with and the experience is one that has helped me to grow as a professional and as a beginning Instructional Designer.  Working through the process has instilled the importance of process when such cases arise.  I want to thank all the members of the group for sharing their expertise and ideas in this case and throughout the assignment; it has definitely been a positive experience for me.

Richard Butler's Reflection:  I thoroughly enjoyed working with my fellow group members.  While this was not my first time doing a group project as a graduate student, this was indeed my best experience.  Given the fact that we’ve never met each other in person, one can imagine the team dynamics involved with this project.  

Our conversations on the discussion board were great.  Everyone seemed to have something to say, and we all provided feedback to each other’s comments. Personally, I haven’t had this much communication and collaboration in ANY of my “face-to-face” classes!  

I was also impressed by the constant improvement of our work.  Our project began with our comments being posted on the discussion board.  It later developed into a “colorful” document, which compiled each person’s input as time progressed.  With each release of the document, I grew more excited about this project.  As if that wasn’t enough, the document evolved into a very professional-looking Web site.  Because of our unwillingness to be complacent, we were able to take our work to greater levels. 

I won’t say anything about the case study itself because the Web site says it all!   I would like to thank Mark, Lisa, Jennifer, Robin and Nancy for a job well done.


Robin Culbertson's Reflection:  The group I worked with was great. They were all willing to contribute equally to come up with various solutions to the problems. The process of instructional design is truly harder than I imagined it would be. Working this case study has truly been an enlightening experience for me.  I would like to thank all my team members for helping me through a difficult time these past couple weeks.

Jennifer Farr's Reflection:  In our case study Hernandez found teaching challenging and perhaps a little frustrating and Spaulding found that working with professors as an Instructional designer in a university setting was as difficult as "herding cats." When I first read this case study I worried because I felt my understanding of engineering principals was limited -- how could I possibly make recommendations for instructional strategies and formulate solutions for curriculum that was so alien to me?  Then, I realized that the case study also involved personalities and developing strategies to help convey instructional material.  It would be impossible for any Instructional Designer to know all curriculum -- perhaps the ultimate goal of the designer is to focus on the teacher, students, circumstances, and setting of the instruction -- presumably the instructor already knows the curriculum.   I found my ideas flowed once I got past the curriculum focus. 

It was also interesting to see the solutions that individuals in our group developed.  Each member of our team brought a different perspective and developed unique solutions that contributed to the recommendations for the case study.  I can't help but wonder, wouldn't it be wonderful if Instruction Designers in real life had an opportunity to collaborate on various cases as well?


Nancy Turner's Reflection: Just as Hernandez struggles with creating learning experiences for her students that will transfer to real world situations, working to solve a case study provides the opportunity for us, as instructional design students to wrestle, with “real world” design challenges. Instead of a dry set of questions to answer about a theoretical subject, working to solve a case study scenario involves consideration of many factors we will encounter in our professional endeavors. Of particular note in the Sandra Hernandez case study is the prominence of personalities and their unique (and not necessarily compatible) perspectives on the reality of the situation and possible approaches to enhancing learning outcomes for the students. As the questions in at the end of the case suggest, multiple possible solutions would be especially appropriate to put forward so that not only may several be employed in an eclectic solution to the challenge. But, also, so that the instructor may choose a style that best fits his/her instructional style and that of the students.  

It was a great experience working with our team on this project. Everyone jumped right in to share ideas and work out solutions to our case study. This has definitely been the most organized and dedicated group in which I have been involved.


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